9p99 Terms & Conditions

1. Introduction and Acceptance

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and 9p99 ("the Platform", "we", "us", "our") governing your access to and use of the 9p99 website located at https://9p99.vip and all associated services, including online casino games, sports betting, crash games, live dealer games, and payment services (collectively, "the Service").

By registering an account, making a deposit, or placing a bet on 9p99, you confirm that you have read, understood, and agreed to these Terms in full. If you do not agree with any part of these Terms, you must not use the Service. These Terms apply to all users of the 9p99 platform, including players located in Bangladesh and all other jurisdictions where access to the Service is not prohibited by applicable local law.

2. Key Terms at a Glance

The following is a plain-language summary of the most important rules that govern your use of 9p99. The full detail of each point is set out in the relevant section below.

3. Eligibility

The following eligibility conditions must be met before any person may register an account or use the Service on 9p99. By registering, you represent and warrant that all of the following are true:

• You are at least 21 years of age at the time of registration and at all times during use of the Service.
• You are accessing the Service as an individual acting on your own behalf and not as an agent for, or on behalf of, any other person.
• You are not located in a jurisdiction where online casino gaming and sports betting is expressly prohibited by law.
• You have not previously been excluded from 9p99 or had an account closed for breach of these Terms.
• You are using your own funds, not funds belonging to any third party, and your funds are not derived from any illegal activity.

4. Account Registration and Verification

To access the full range of 9p99 services, you must register a personal account. You are permitted to hold only one account on the 9p99 platform at any time. Creating duplicate or multiple accounts is a material breach of these Terms and will result in immediate account closure and forfeiture of any associated balances.

• You must provide accurate, complete, and current information during registration, including your legal name, date of birth, and active mobile number.
• 9p99 may request identity verification documents at any time, including but not limited to a national ID card, passport or birth certificate.
• You are solely responsible for maintaining the confidentiality of your account username and password. Do not share your credentials with any third party.
• You must notify 9p99 support immediately if you suspect unauthorised access to your account or believe your account has been compromised.
• All activities carried out through your account are your responsibility, whether or not you personally authorised them.

9p99 reserves the right to refuse registration or close any account at its sole discretion, including where 9p99 determines that a registration was made in breach of these Terms or where a player provides false or misleading information during registration.

5. Deposits and Withdrawals

All deposits and withdrawals on 9p99 are processed in Bangladeshi Taka. The platform supports local payment methods including bKash, Nagad, Rocket, and Upay. No international bank account or foreign currency is required. The following conditions apply to all financial transactions on the platform:

• The minimum deposit amount is ৳200. There is no maximum deposit limit, but 9p99 may apply enhanced due diligence for deposits above ৳100,000.
• The minimum withdrawal amount is ৳200. Withdrawals are processed to the same payment method used for the most recent deposit unless otherwise agreed with 9p99 support.
• Standard withdrawal processing time is within 5 to 30 minutes for bKash and Nagad. Processing times for Rocket and Upay may be slightly longer. Times may vary during periods of high demand.
• 9p99 does not charge any withdrawal fees. Any fees charged by your payment provider are the responsibility of the player and are outside 9p99's control.
• Withdrawals may be subject to KYC verification. Where identity has not yet been verified, 9p99 reserves the right to hold a withdrawal request pending satisfactory verification of the player's identity.

Deposits that are credited to your account in error must be reported to 9p99 support immediately. 9p99 reserves the right to recover any erroneously credited funds from your account at any time, including by deducting the amount from your available balance.

6. Bonuses and Promotions

9p99 offers various bonuses and promotional offers to registered players. All bonuses and promotions are subject to the following general conditions, in addition to any specific terms communicated at the time the offer is made:

• Bonuses credited to your account are subject to wagering requirements before any associated winnings may be withdrawn. The specific rollover multiplier for each bonus is stated in the offer terms.
• Only one welcome bonus may be claimed per player, per household, per device, and per payment method. Attempts to claim multiple welcome bonuses will result in forfeiture of all bonus amounts.
• Bonuses are available to personal account holders only. Bonuses may not be transferred between accounts or exchanged for cash outside of the wagering process.
• 9p99 reserves the right to modify, suspend, or withdraw any bonus or promotional offer at any time and without prior notice.
• Free spins awarded as part of a promotion are valid for the specific game or games stated in the offer and must be used within the validity period specified. Unused free spins expire at the end of the validity period.

7. Gameplay and Fair Use

All games available on 9p99 use certified Random Number Generator (RNG) software or live dealer infrastructure that has been independently tested for fairness. The published Return to Player (RTP) percentages for each game are accurate to the best of 9p99's knowledge and are based on figures supplied by the relevant game provider.

• Players must not use any software, tool, algorithm, or method that provides an unfair advantage in any game offered by 9p99, including but not limited to bots, auto-clickers, and statistical exploitation scripts.
• Collaborative play between multiple accounts to artificially generate bonus winnings, exploit game mechanics, or circumvent wagering requirements is strictly prohibited.
• In the event of a technical fault or error that results in an incorrect game outcome or payout, 9p99 reserves the right to void the affected game rounds and to correct any erroneous credits or debits to player accounts.
• Sports betting markets at 9p99 are settled in accordance with the official result declared by the relevant governing body (e.g. ICC for international cricket, BCB for Bangladesh domestic fixtures). 9p99's settlement decisions are final.

9p99 reserves the right to limit the maximum bet amount on any game or market at any time. Stake limits may be applied at the account level for players whose betting patterns are inconsistent with recreational play.

8. Prohibited Conduct

The following actions are strictly prohibited on the 9p99 platform. Any breach of this section may result in immediate account suspension, permanent closure, forfeiture of all balances, and referral to relevant legal authorities where applicable:

• Using fraudulent, stolen or third-party payment methods to make deposits or withdrawals on 9p99.
• Attempting to launder money or process the proceeds of any criminal activity through the 9p99 platform.
• Opening or operating multiple accounts, whether under the same name or different identities, for the purpose of abusing bonuses or circumventing account restrictions.
• Impersonating any other person, falsifying identity documents, or providing materially false information to 9p99 at any time.
• Using automated scripts, bots, AI tools, or any other non-human means to interact with the platform, place bets, or collect data in an automated manner.
• Engaging in any form of match-fixing, insider betting, or any activity that exploits non-public information to gain an advantage in sports betting markets.

9. Responsible Gaming

9p99 is committed to providing a safe gaming environment and takes its responsibilities towards player welfare seriously. The following responsible gaming tools are available to all account holders:

• Deposit limits: players may set daily, weekly, or monthly deposit limits from their account dashboard. Limit reductions take effect immediately; limit increases are subject to a 7-day cooling-off period.
• Session time limits and reminders: players may set a maximum session duration or receive pop-up reminders after a set period of continuous play.
• Self-exclusion: players who wish to take a break from gambling may activate self-exclusion for periods of 1 week, 1 month, 6 months, 1 year, or permanently. Self-exclusion requests are processed immediately and without a waiting period.
• Reality checks: players may configure automated account summaries that display net win/loss figures over a chosen time period, to support informed decision-making about continued play.

10. Intellectual Property

All content on the 9p99 platform, including but not limited to the website design, logos, graphics, game content supplied by third-party providers, text, software, and database structures, is the property of 9p99 or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the Service for personal, non-commercial recreational purposes only.

You may not copy, reproduce, distribute, publish, display, modify, create derivative works from, or exploit any part of the 9p99 platform or its content without prior written permission from 9p99. Unauthorised use of 9p99's intellectual property may result in civil or criminal liability.

11. Limitation of Liability

To the fullest extent permitted by applicable law, 9p99 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Service, including but not limited to loss of profits, loss of data, loss of goodwill, or business interruption. 9p99's total aggregate liability to any player in connection with these Terms or the Service shall not exceed the total net deposits made by that player in the 12 months preceding the event giving rise to the claim.

9p99 makes no warranty that the Service will be uninterrupted, error-free, or free of viruses or other harmful components. Scheduled maintenance windows and unplanned outages may occur. 9p99 will make reasonable efforts to notify players of planned maintenance in advance via the platform.

12. Account Suspension and Termination

9p99 reserves the right to suspend or permanently close any player account, with or without prior notice, in any of the following circumstances:

• The player has breached any provision of these Terms, including eligibility conditions, prohibited conduct rules, or payment terms.
• 9p99 is required to close the account in order to comply with applicable law, a regulatory requirement, or a court order.
• The player has requested closure of their account, including via self-exclusion. Upon closure, any verified remaining real-money balance will be returned to the player via their registered payment method, subject to completion of any outstanding KYC verification.

13. Amendments to These Terms

9p99 reserves the right to amend these Terms at any time. Where a change is material, 9p99 will make reasonable efforts to provide notice to registered players via the platform prior to the change taking effect. The updated Terms will be posted on this page with a revised effective date.

Your continued use of the Service following the posting of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using the Service and may request closure of your account by contacting 9p99 support.

14. Governing Law and Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws applicable to the jurisdiction in which 9p99 operates. In the event of any dispute between a player and 9p99, the player is encouraged to contact 9p99 support in the first instance. 9p99 will make genuine efforts to resolve any complaint fairly and promptly. Where a dispute cannot be resolved through direct communication, the parties agree to pursue resolution through the appropriate legal channels available in the relevant jurisdiction. Nothing in this clause limits a player's statutory rights under applicable consumer protection law.

15. Contact Us

If you have any questions about these Terms and Conditions, wish to make a complaint, or need to contact 9p99 for any reason related to your account or the Service, please reach our support team by email. Our support team is available 24/7 and will respond to all enquiries within 24 hours.